It was the nearly nonexistent customer care we recieved that we will NOT be stopping at Black Bear again. Outside of the plastic in the salad the food was good. His response well that's the best I can do and if he comped us any more it would come out of his pocket.

I told him that he had two very unhappy customer's. He said the vest he could do was not charge us for rhe salad, well wasn't that nice.

He returned and tried to explain how the plastic got in the salad, I let him know i didn't care as to how it happed. He was not very accommodating and needed to check with the kitchen. We explained what had happened and how he was going to remedy the situation. We asked for the manager and he finally arrived. She started to eat her Cob salad and found a piece of plastic about the size of a quarter in it. Well I finished my meal and finally hers showed up. wife's order came to us wrong so we sent it back. It was around 2pm on a Sunday so it was not busy. This time our timing was off and it was closed so we decided to eat at Seven Fires. We stop a Black Bear for the buffet often. Cody did a good job but he was not able to salvage the food! Keep driving. Ordered a slice of cheesecake for dessert. The peas were hard as rocks, and the skins shrivelled as if they were old. Food was downhill from there.The baked potato wasn't hot enough to melt the whipped butter, and the roasted shallot mashed potatoes looked and tasted like they were leftovers. The meat was cooked well but had very little flavor, needed seasoning. REMOVE IT FROM THE WINE LIST!! We both ordered the prime rib dinner. Ordered a bottle of wine, which we learn after-the-fact is no longer available. Why would you not enclose the restaurant so you could enjoy a nice meal in relative peace? Our waiter, Cody was friendly and very attentive. It is very loud in the restaurant and smoky because it is mostly open to the casino. The casino was busy, but the restaurant was nearly deserted at 6:00 pm. Overcome by cigarette smoke upon entering the building. Reviews and posted photos look promising. Stopped to have dinner after a week long fishing trip. American Restaurants for Lunch in Carlton.American Restaurants for Families in Carlton.Restaurants near Seven Fires Steakhouse.The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Melia Punta Cana Beach Wellness Inclusive - Adults only.Hotels near J M Paine Presbyterian Church.

Black bear casino mn